CPU Stuck on Base clock and temperature high

[Kristaps1]

I have the HP Omen 15 with a i7-8750H, 8GB 2666MHz RAM and a GTX 1050ti. I have recently had started having two issues. One is that the cpu sometimes goes to a very high temperature at 90 degrees and once went to 97 which I quickly shut it off cause I got scared (It was at full load) and the other is that the CPU is stuck at Base clock of 2.21GHz when it normally goes upto 3.9GHz and the max it can go to 4.2GHz according to the Intel website. I don't know how to fix these problems so can someone help?

[banhien]

@Kristaps1 

Sounds like you are killing your machine. Heat will going up when CPU runs higher speed therefore to keep heat down, it won't increase its speed and since you are planning to destroy your machine therefore keep its CPU at lower speed will save your pocket getting more holes.

Hope this makes sense.

Regards.

[hirenshah]

Sounds like he is doing the exact opposite actually... the laptop is trying to kill itself and he is trying to prevent its suicide lol!

Came across this thread because I was searching for information on why my Omen 15 gets ridiculously hot when barely doing anything.  I've undervolted and even disabled turbo boost, but it still goes nuts for no reason 😞

[MaPo31415]

@Hirenshah Have you noticed an extraordinary cpu usage of the "System" process (one core pernamently 100U% used and clock at its maximum value)?