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HP Omen 17-cb1055cl
Microsoft Windows 10 (64-bit)

About 2, maybe 3, weeks ago there was a windows update that failed to install. I tried to roll back to a previous version from there, but the hang up happened again on another update. Since then when gaming my laptop hits temperatures of 90-97 degrees Celsius almost always. Regardless of what I am playing. I've even tried running my laptop in way colder enviroments. Usually with my door open at night when its like 55 degrees (f) in the house and it still cranks the temps up.

 

Any one else having these issues since the latest windows update?

1 REPLY 1
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@Kungfuwikawika

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?

I have a few troubleshooting steps we could try to fix the issue:  

  • Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on the fan: HP Notebook PCs - Fan Is Noisy and Spins Constantly

  • Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  • In some cases, updating the BIOS might help prevent the noisy operation from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
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