CPU overheating. There is no performance mode in the OMEN command center.

[Azad211]

The CPU heats up even when idle. I did thermal tightening a week ago. and there is no performance mode in Omen gaming hub.

[ub6424]

Hello @Azad211 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <device manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[Azad211]

[ub6424]

Hello @Azad211 

Please follow instructions ...

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Uninstall OMEN Gaming Hub !

(3) Download and install BIOS Update

HP Consumer Desktop / Notebook PC ME Firmware Update

04 Rev.A

2.7 MB

Jul 25, 2018

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(4) Reboot

(5) Let BIOS be installed until it's completely done !

(6) Download and  install / update

( If any error occurs continue with next one ... )

Intel Management Engine Interface (MEI) Driver

2102.100.0.1044 Rev.G

17.3 MB

Sep 1, 2021

Download

HP CoolSense Technology

2.22.2 Rev.A

9.7 MB

Mar 21, 2018

Download

(7) Reboot Windows

(8) We need to check CPU and GPU temperatures ...

CPU

Download, install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

--->>> take screenshot after a few minutes <idle / do nothing>

GPU

Download, install and start <GPU-Z>

https://www.techpowerup.com/gpuz/

- click tab [sensors]

- Remember to select the right graphics chip/card on bottom

--->>> take screenshot after a few minutes <idle / do nothing>

(9) Please report your results

[Azad211]

I did everything you said. Here are the results.

I also had another question.

Why is there no performance mode in the OMEN command center? Did you answer this question?

GPUCPU

[ub6424]

---

@Azad211 wrote:

I did everything you said. Here are the results.

I also had another question.

Why is there no performance mode in the OMEN command center? Did you answer this question?

---

Hello @Azad211 

(1) Performance mode is not available for "all" OMEN notebooks. That's all I can say. 

(2) <idle> Temperatures are ok

(3) Now please send screenshots after 5 min <gaming>

Kind regards

[Azad211]

I took a screenshot with Forza Horizon 4 open.

[ub6424]

Hello @Azad211 

Temperatures are really high, this is not good !

(1) To get rid of constant overheating problem I recommend the following:

Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

(2) Reboot Windows

(3) Send screenshot of temperatures again

(4) Use cooling pad !

Best laptop cooling pad 2022: top picks for keeping your laptop cool

[Azad211]

I did everything you said. Now I'm using it in power saving mode, temperatures are better than before.

[ub6424]

---

@Azad211 wrote:

I did everything you said. Now I'm using it in power saving mode, temperatures are better than before.

---

Yes it is. Better for a long life of CPU and GPU ! This also means less fan activity and less noise...

Please play a game and tell me how it feels

Kind regards