05-15-2020 10:27 PM - edited 05-15-2020 10:28 PM
Hello, I am using HP Pavilion Gaming dk-0045tx laptop, with i5-9300h and gtx 1050. The problem is
1. while I play any game, CPU speed is at max i.e 4Ghz but CPU usage is under 30%, so is it safe that CPU speed is always at max while gaming?
2. CPU temps are over 95 degrees Celsius, even if i reduce graphics still temps are over 85 degrees Celsius, how to keep my temps under control?
3. Even the laptop is branded as "Gaming Laptop", I couldn't find an application to monitor CPU, GPU and Memory usage and temps by the HP, while other brands like MSI have Afterburner. Why?
These are the problems that are causing me everyday.
If any expert or gaming experts or HP team could resolve this, it would help a lot of people, because this is new lineup from HP, and already the problems are showing up!
Solved! Go to Solution.
05-26-2020 02:51 PM
@9ightcor3 Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.
That said, Click here for steps to resolve overheating issues, you could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.
Here's how you change windows settings:
- Go to Start Menu > click on Settings.
- Type performance > choose to Adjust the appearance and performance of Windows.
- In the new window, go to the Visual Effects and select Adjust for best performance.
- click Apply and Ok...this should do the trick.
I must let you know that its normal for a gaming PC to heat up, and with an Intel CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100°C.
P.S: Welcome to HP Community 😉
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I am an HP Employee
05-28-2020 09:03 PM
Thank you for the reply and sorry for my late reply to your post!
Thank you for clarifying some doubts, but still Why we cant control or see fan usage speed?
Why HP don't have an application like MSI Afterburner, to monitor the GPU and CPU usage and other parameters?
05-29-2020 11:31 AM
@9ightcor3 I'm afraid the features aren't available for this device,
And it looks like all of the above can be done in our Omen series of computers: click here to view
I hope you understand,
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
I am an HP Employee