• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

Hey,

 

First of all I opened device manager and try to find Camera but any types of Camera is not listed there, I also check after enabling "show hidden devices", I also scanned for hardware changes but it did not worked. Then, I entered BIOS and tried to find advanced setting, but I did not find any. After that, I tried to do HP hardware Diagnostics, but there were no webcam in that. 

2 REPLIES 2
HP Recommended

Webcam diagnostics should be in the F2 UEFI diagnostics.

 

 

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package Click Here
Look for the phrase 'issues outside the OS',
Click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.


 Look at the keyboard function keys for a camera icon such as


BeemerBiker_0-1789626393323.png

 


if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens. Some AIOs have an On Screen Display and that might have camera control for on/off. I do not have your particular system so am guessing.

Official HP camera troubleshooting guide read this.

Microsoft recommended troubleshooting windows 11, 10



Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

I updated the UEFI and when entering the components test still the camera doesn't show  Also the function keys don't have the icon you mentioned 

17909679198174924645203578107713.jpg

 

17909678746814364827845787868438.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->