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- Camera Not Working

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09-15-2026 09:10 AM
Hey,
First of all I opened device manager and try to find Camera but any types of Camera is not listed there, I also check after enabling "show hidden devices", I also scanned for hardware changes but it did not worked. Then, I entered BIOS and tried to find advanced setting, but I did not find any. After that, I tried to do HP hardware Diagnostics, but there were no webcam in that.
09-17-2026 12:27 AM
Webcam diagnostics should be in the F2 UEFI diagnostics.
| HP releases newer UEFI diagnostics periodically. When you select F2 during boot you are requesting UEFI diagnostics. There is an updated diagnostics package Click Here Look for the phrase 'issues outside the OS', Click the DOWNLOAD button. The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button. When you press F2 to run diagnostics please ensure the version is the new one. |
Look at the keyboard function keys for a camera icon such as
|
if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens. Some AIOs have an On Screen Display and that might have camera control for on/off. I do not have your particular system so am guessing.
Official HP camera troubleshooting guide read this.
Microsoft recommended troubleshooting windows 11, 10
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