Camera is not working

[Vedant3108]

Hey! My windows camera is not working! I have a HP victus and recently I been facing this issue! I did everything possible but it just ain't working..

The camera app sometimes shows an error code whereas rest of the time it just keeps crashing..

When I try to manage settings it just throws me out of the settings! Am not able to do none..

Please help me,

 

[zoey7886]

@Vedant3108, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your camera not working! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Since your HP Victus camera is crashing and sometimes throwing error codes, let's try a few things to get it working again:

Check Privacy Settings

Press Win + I to open Settings.

Go to Privacy & Security > Camera and make sure Camera Access is turned ON.

Scroll down and check if apps like Camera, Zoom, or Teams have permission.

Update/Reinstall Camera Driver

Right-click the Start Menu and select Device Manager.

Expand Imaging Devices or Cameras.

Right-click your camera driver (it might be called "HP TrueVision Camera" or something similar).

Click Update Driver > Search Automatically for Drivers.

If that doesn’t help, right-click again and select Uninstall Device, then restart your laptop—Windows should reinstall it automatically.

Reset the Camera App

Open Settings > Apps > Installed Apps (or Apps & Features).

Find Camera, click the three dots (...), and select Advanced Options.

Click Repair first. If it still doesn’t work, click Reset.

Try Windows Troubleshooter

Go to Settings > System > Troubleshoot > Other Troubleshooters.

Find Camera and click Run.

Check for Windows Updates

Sometimes, an update might fix bugs causing crashes.

Go to Settings > Windows Update and check for updates.

If nothing works, let me know if you’re getting a specific error code—I’ll do my best to help you further! 😊

Hope this helps!  

Take care, and have an amazing day!  

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Regards,