• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎07-10-2026 08:45 AM

HP Recommended

I am facing an issue with the integrated webcam on my HP Victus 15-fa0xxx laptop.

Problem

  • The Windows Camera app displays the error:
    0xA00F4244 <NoCamerasAreAttached>
  • The camera is not working in any application.

Troubleshooting Performed

  1. Initially, Device Manager showed HP Wide Vision HD Camera with Code 45:

    "Currently, this hardware device is not connected to the computer."

  2. I uninstalled the camera device from Device Manager and restarted the laptop. After restarting:
    • The Cameras category disappeared completely from Device Manager.
    • The camera was not automatically reinstalled.
  3. I selected Action → Scan for hardware changes in Device Manager, but the camera was still not detected.
  4. I entered the BIOS (Version F.28) and checked the available settings:
    • There is no Integrated Camera/Webcam option in the BIOS.
  5. I ran HP PC Hardware Diagnostics UEFI:
    • There is no Webcam/Camera test available.

Current Status

  • Windows no longer detects the integrated webcam.
  • The camera is absent from Device Manager.
  • The BIOS does not show any webcam setting.
  • HP Hardware Diagnostics does not provide a webcam test.

Could you please advise whether this is a known hardware issue (webcam module/cable) or if there are any additional firmware or driver recovery steps I should try? If this indicates a hardware failure, please let me know the recommended repair procedure.

Category:
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.