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‎03-22-2023 10:58 PM - edited ‎03-22-2023 11:45 PM

HP Recommended
Product: OMEN Laptop - 15-ek0053tx

So I have a 17 inch OMEN laptop model 15-ek0053tx (my "about this PC" settings say it's a model 17-cb1xxx) and I was wondering if installing an SSD into my secondary SSD slot would void my warranty, and if so, where can I go to get it installed by HP so my warranty is still valid? They must have a secondary slot in there for a reason, so it would be stupid for them to not allow it.

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1 REPLY 1

‎03-25-2023 10:48 PM

HP Recommended

@RatedRemoDemo 

 

Its specs

 

          https://support.hp.com/au-en/document/c06681985

 

Warranty is a grey/gray, area very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
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