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‎11-24-2023 09:07 PM - edited ‎11-24-2023 09:07 PM

HP Recommended
Product: HP All-in-One Desktop PC 24-cr0000a (70Z03AV)
Operating System: Microsoft Windows 11

Hello All,
I opened up my AiO desktop. I was unable to locate the memory sticks.
Does anyone know of how-to video or drawing?

Motherboard description

  • HP name: Skywalk

  • SSID: 8B4E

Form Factor and dimensions

  • Customized

  • Dimensions: 19.8 x 15.6 cm(7.79 x 6.14 in)

Memory upgrade information

  • Dual Channel Memory architecture

  • Onboard system memory

  • Supports up to PC5-44000 (LPDDR5-5500)

  • Supports up to 16 GB

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-25-2023 08:24 AM

HP Recommended

Hi:

 

LPDDR5-5500 memory is onboard memory that cannot be removed or upgraded.

 

If you look at the contents of the service teardown video for your PC, there is no procedure to upgrade the memory.

 

Removing & Replacing Parts | HP All-in-One Desktop PC 27-cr0000a | HP Computer Service | HP Support ...

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1 REPLY 1

‎11-25-2023 08:24 AM

HP Recommended

Hi:

 

LPDDR5-5500 memory is onboard memory that cannot be removed or upgraded.

 

If you look at the contents of the service teardown video for your PC, there is no procedure to upgrade the memory.

 

Removing & Replacing Parts | HP All-in-One Desktop PC 27-cr0000a | HP Computer Service | HP Support ...

1 person found this reply helpful
Was this reply helpful? Yes No
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