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‎07-21-2022 04:25 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (3V6M2AV)
Operating System: Microsoft Windows 10 (64-bit)

When I adjust the fan speed to the highest speed in Omen Gaming Hub, it works and turn to 4600 RPM. But when I am playing games it turns out that the fan speed decrease to 3500RPM regardless the setting of Omen Gaming Hub.

I see in the Chinese community that many people have the same problem as me, but in the English community I haven't found a discussion related to my problem。

3 REPLIES 3

‎07-21-2022 07:42 PM - edited ‎07-21-2022 08:05 PM

HP Recommended

Hello @cyanic 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.30 Rev.A11.2 MBApr 11, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues: 

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.18698.8258 Rev.A0.5 MBMay 21, 2021Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.A17.3 MBMay 21, 2021Download

Intel Serial IO Driver

30.100.2042.1 Rev.A0.8 MBMay 21, 2021Download

NVIDIA Graphics Driver

30.0.14.7219 Rev.A929.5 MBOct 5, 2021Download

 

(4) Reboot and test again ... 

 

(5) Use NoteBook FanControl

https://github.com/hirschmann/nbfc

See <Getting started>

 

Releases

https://github.com/hirschmann/nbfc/releases

Direct Download ( latest stable )

Download here -> https://github.com/hirschmann/nbfc/releases/download/1.6.3/NoteBookFanControl.1.6.3.setup.exe

 

NoteBook FanControl Config: ( Should also work with Omen 17 )

Download here -> HP OMEN Notebook PC 15.xml ( Right click > Save link as )

 

Example screenshot:

(functions and appearance may vary slightly depending on the version used)

 

ub6424_0-1658454262146.png

 

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‎07-22-2022 04:32 PM

HP Recommended

Please report your results

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‎07-22-2022 05:39 PM

HP Recommended

Sorry to keep you waiting, because the situation I described required me to play the game for a certain amount of time, so it took me a lot of time for testing.
Unfortunately, after I installed all the links you provided, the problem still occurs. And the Notebook FanControl you provided doesn't work on my computer. After selecting the config you provided, I can't click the enabled option. Whether I click the enabled option or do anything under the read-only option, it jumps back to disabled.

There is one other thing. A few weeks ago my fan topped out at over 5000rpm, but now it only maxes out at 4600rpm. Is this also a problem?

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