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‎02-10-2019 03:06 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I’m trying to edit my photos on my gameing laptop and it for some reason won’t let me open my raw files. I have a Sony camrea is that matters 

1 REPLY 1

‎02-10-2019 03:17 PM - edited ‎02-10-2019 03:18 PM

HP Recommended

@Sonyphotos123 

 

Need more information before we can know how to help you.

What is the model or product number of your gaming laptop?

What Sony camera are you using?

How are you trying to open the files to edit them, Windows photos or Windows Photo Viewer perhaps?

Did you install the Sony driver codecs yet?

 

 

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