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‎01-10-2024 02:22 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V8AV)

This is the second time this has happened. Only the 0 key and some letters work. I have had to reset my PIN using a phone just to be able to get in, but even then it's bad. It's worse today - i had to use the onscreen keyboard to get in. I cannot type numbers from the keyboard into the screen. Yesterday, after logging in, my keys returned to working. The Lighting on the keyboard function will not stay -so the keys shift colors on their own. What's the point of having a PIN if your laptop stops working eight f-ing months into ownership? 

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1 REPLY 1

‎01-10-2024 02:29 PM

HP Recommended

Update: the 4 key now backspaces. The 1 and 6 keys change the lighting scheme on the keyboard. 9 shuts off the lighting on the keyboard. I am still regretting buying an HP

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