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‎12-28-2020 08:23 AM

HP Recommended
Product: Omen 15-ce001na
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have tried to update my graphics card drivers on my Omen15-ce001na. It has an Nvidia GTX 1050 graphics card and is running V452.41 drivers at the moment. The Gforce games ready driver installation site says there is a driver update ready to install V460.89, but every time I try to install the new drivers, the installation runs for about 30 seconds the stops and says "Installation cannot continue".....
Is anyone having the same problem? 
Do you know what I need to do to fix the issue??
Cheers.

2 REPLIES 2

‎12-28-2020 10:11 PM

HP Recommended

@Cadnowen 

 

You have to use fully tested and supported drivers from HP. In many cases, you can't use drivers from manufacturers.

 

Regards.

BH
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‎12-29-2020 05:24 AM

HP Recommended

Hi Banhein,

Thanks for your reply, I have updated my NVIDIA graphics card software on my Omen laptop and desktop via the GForce Experience many times since buying them....
I even get notifications to tell me to upgrade.. from Nvidia..
So, was puzzled as to why I cannot update the drivers directly from Nvidia now....

 

Regards,
Cadnowen....

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