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Message 1 of 2
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Cannot use wsl2 on 15-ec1014no continuous bootloop.

HP Recommended
15-ec1014no
Microsoft Windows 10 (64-bit)

Hi, i've buyed 

15-ec1014no with ryzen 4600h i cannot install wsl2. every time i turn on hyperv and virtualization on bios it just bootloop.  I've read to adjust the memory size of the integrated gpu but it's not possible on hp bios! someone has a custom bios? can hp release an updated bios to fix this?

Thanks!!

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Franzo1, Welcome to the HP Support Community!

 

HP Don't support Hyper & Virtualization application. You can try the Last update that is causing problems you can downgrade the update once and give it a try wsl2 that can fix the issue.

 

Also, check with BIOS ones 

 

Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC 

Step 2: Find the BIOS updates 

Step 3: Download and install the BIOS update 

  

For more details: Click here 

(Notebook bios update: http://support.hp.com/us-en/document/c00042629)  

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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