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878949
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Cant find the correct driver for my amd 530 gpu not even on hp support

HP Recommended
HP 15-BW091AX
Microsoft Windows 10 (64-bit)

1607842363410.jpg

As mentioned by hp that my laptop has amd 530 dedicated gpu but when i update it it shows amd r7 m340 gpu not even with the driver provided on hp support for my laptop it shows amd 535dx but with the specs of r7 m340. 

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The_Fossette
HP Support Agent
HP Support Agent
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HP Recommended

@878949

 

I reviewed your post and I understand that you are unable to find the correct graphics driver for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you facing any issues with the graphics card?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100873.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101604.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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