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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Charger replacement under warranty

Create an account on the HP Community to personalize your profile and ask a question
05-15-2025 05:16 AM
Can I get a new laptop charger for my Victus by HP Gaming Laptop for free because it's still under warranty? After plugging it into the outlet, I noticed a foul smell and saw sparks coming from the power cord for some unknown reason.
05-17-2025 02:42 AM
@Dinozor, Welcome to the HP Support Community
I understand you are facing an issue with your adapter. Not to worry I will help you to get a resolution to resolve the issue.
This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Max3Aj
HP Support