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‎04-19-2022 05:32 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0013dx
Operating System: Microsoft Windows 10 (32-bit)

Hello there!

 

I was using my laptop perfectly fine (the plating has seen better days, but it’s still functional). I unplugged my laptop, bent down to get something, and when I tried to plug it back in; It just would not go all the way in.

 

Can anyone help me? I included photos down below

image.jpg

 

image.jpg

 

Category:
1 REPLY 1

‎04-21-2022 08:10 AM

HP Recommended

Hi@VoidNetwork26,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the charging port on the HP Pavilion Gaming Laptop.

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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