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HP Recommended
Omen by hp 15-dc1660tx
Microsoft Windows 10 (64-bit)

Help me to check my hp omen laptop original or fake,

When iam looking at hp website the warranty shown as "Sold without warranty", i was bought a used one not new!

2 REPLIES 2
HP Recommended

@FahisNpl 

 

Where did you buy from ? Normally system should show similar to

 

         extent.png

 

You can check its specs

 

           https://support.hp.com/au-en/document/c06263827

 

Note:  Why do you think it is fake ? If you thought it's fake, you should not buy it in the first place.

 

Regards.

BH
***
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HP Recommended

IMG-20200807-WA0283.jpg

Thankyou for replay!

The first reason to think it is a fake is The warranty shown as "Sold without warranty"

And second thing when iam searching my model number at hp support site there is a mismatch,

The product name of the my laptop serial number in hp support site is 15-dc1066tx,

And in my laptop,the product name is 15-dc1xxx.

What it means??

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