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HP Recommended
HP Pavilion Gaming Laptop - 16-a0032dx
Microsoft Windows 10 (64-bit)

Hello guys…please I have a question and I’m very confused right now… I trust a professional to give me an answer

 

so I have an hp pavilion gaming 16 144hz gtx 1660ti max q intel core i5 10th gen but I have terrible ghosting not just while playing games even in the desktop homscreen, thank goodness for 144hz cause 60hz is totally unusable so much so that when I even move my mouse cursor on the desktop homescreen there’s a terrible black ghosting trail…I have to put it to 144hz for it to be manageable but the ghosting on 144hz is still very noticeable in some games,my friend has a 60hz pavillion gaming 15 laptop and doesn’t even get as much ghosting as I do on 144hz….trust me I’ve tried everything to fix it,I’ve tried updating all drivers,I’ve tried downgrading display drivers as well,even upgraded my laptop from win 10 to 11 cause of this issue yet the same thing and the thing is,there’s no ghosting when I plugged to an external monitor and my TV

 

now the question I need an answer to is should I spend the money in replacing the screen because it’s quite pricy in my country or could it be another hardware issue

1 REPLY 1
HP Recommended

Hello @Goat_Milk 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <device manager>

- Expand <Display adapters>

- Expand <Monitors>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3Please report your results

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