cancel
Showing results for 
Search instead for 
Did you mean: 
Nikhil43
Level 1
9 8 0 0
Message 1 of 16
363
Flag Post

Solved!

Comfort mode is gone!!!!!

HP Recommended
Omen 15

I had it before now its not showing up like it used to idk why its really frustrating as i do a ton of gaming the only modes i have are performance and default had it before now i don’t have it. Hp team pls respond quickly 

Tags (1)
15 REPLIES 15
Photoray002
Level 15
Level 15
12,572 12,357 1,296 4,145
Message 2 of 16
Flag Post
HP Recommended

what is the model number of  your Omen?

 

I hear HP combined the comfort with default into one single mode on certain series.

I will see if I can get confirmation of it and post back.

 

Reply
0 Kudos
Nikhil43
Author
Level 1
9 8 0 0
Message 3 of 16
Flag Post
HP Recommended

Idk the specific model but i had it till today its specs are rtx 2060 i7 9750h 16gb ram

Reply
0 Kudos
Photoray002
Level 15
Level 15
12,572 12,357 1,296 4,145
Message 4 of 16
Flag Post
HP Recommended

Specs dont help me in this case. Look up the product number and post it.


Press Control/Alt/S for the information menu in windows
Or
Go to the Start menu and scroll to H/HP Help and Support/HP Support Assistant.
Open the program and click on your computer in the list.
The 7 digit Product Number will be listed in both those places.

 

 

Reply
0 Kudos
Nikhil43
Author
Level 1
9 8 0 0
Message 5 of 16
Flag Post
HP Recommended

Dc1xxx pro no-7gz22ea#a2n

Reply
0 Kudos
Nikhil43
Author
Level 1
9 8 0 0
Message 6 of 16
Flag Post
HP Recommended

And thank you for the quick reply!!!!! Pls tell me thix fix they clearly did not merge default with comfort as the temp are tanking in default where as it was reduced in comfort mode....

Reply
0 Kudos
Photoray002
Level 15
Level 15
12,572 12,357 1,296 4,145
Message 7 of 16
Flag Post
HP Recommended

OK thanks. Im hearing the DC model is one of those, yes.

I have reached out to HP to confirm as I don't hold to the rumors too much.

When they ever let me know, I will come back and tell you.

Reply
0 Kudos
Nikhil43
Author
Level 1
9 8 0 0
Message 8 of 16
Flag Post
HP Recommended

sir what do you mean as in on of those meaning they merged it with default then i will be furious why is there any need to do it smh🤦‍♂️ Default tanking tempssss!!

Reply
0 Kudos
Photoray002
Level 15
Level 15
12,572 12,357 1,296 4,145
Message 9 of 16
Flag Post
HP Recommended

I said I am trying to get HP to confirm the rumors that default and comfort were merged, YES. I cannot do anything about it. I will let you know what they tell me when ever they get around to it.

Thanks.

Reply
0 Kudos
Nikhil43
Author
Level 1
9 8 0 0
Message 10 of 16
Flag Post
HP Recommended

Thnx man!!! Much appreciated 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation