• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-02-2023 07:27 AM - edited ‎06-02-2023 07:28 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1001na

Hello,

I have noticed my charger is not working properly for my HP Pavilion Gaming Laptop - 15ec1001na.  The original adaptor power supply is 150W, so I bought one that I thought was the same off amazon but it didn't work and an alert would come from HP System Event Utility:  https://www.amazon.co.uk/dp/B0BCTZB664?psc=1&ref=ppx_yo2ov_dt_b_product_details . After looking on HP PartSurfer, it tells me I need: Vesta 150W AC Adapter, PFC 3Pin RC 4.5mm, though I can't find this on the HP websites, and I'm a little scared I'll buy the wrong charger again. After taking it to a repair shop they gave me a charger that works but it is 65W and it is slowing my computer down considerably. Does anyone know where I can find the right charger with the correct Watts to purchase in the UK? Preferably on a website with quick shipping. I have found the following: https://www.hp.com/gb-en/shop/product.aspx?id=4SC18AA&opt=ABU&sel=ACC#compatibles but I am wary if this is the correct one. 

 

Thank you!

 
 
 
 
Category:
1 REPLY 1

‎06-02-2023 06:01 PM

HP Recommended

@Tan_ 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06645258

 

It uses 150 W adapter part # L32661-001 . You can order from

 

             https://partsurfer.hp.com/partsurfer?searchtext=L32661-001

 

or use part # to search online stores . Amazon UK sells it for £45.59. HP won't allow me to post the link, please help yourself.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.