Constant Drops

[iiDavid]

Hello, so i have had my laptop repasted about two months ago
however the CPU's Temps are constantly at around 95-98 whenever under full load

also the AVG GPU Temps are perfect they don't even exceed the 70s under full load however the hotspot constantly spikes up and stay at 93-94 and sometimes reaches or edges to 98 degrees

another issue is that before i noticed the overheating issue, whenever i was about to play the gpu randomly drops its power to 8W instead of the full power repeatedly which i fixed by capping the CPU at 60W using Ryzen controller.

[Hawks_Eye · Accepted solution]

Hi @iiDavid 

Welcome to the HP Support Community! We're here to help you get back up and running.

We understand the concern with the Victus by HP 15-fb0000 running at 95–98°C CPU temperatures under full load, along with GPU hotspot temperatures reaching the mid-to-high 90s and the earlier GPU power drops. Since the laptop was repasted recently, the temperature and power behavior are worth checking systematically.

 

Recommended troubleshooting

Remove Ryzen Controller temporarily

• Restore any CPU power or temperature limits changed through Ryzen Controller.
• Restart the notebook.
• HP recommends testing the system in its standard configuration because third-party power limits can change CPU/GPU power sharing and make the underlying behavior harder to isolate.

Update the BIOS and HP drivers

• Go to HP Support > Software and Drivers and search for the exact Victus 15-fb0000 product configuration.
• Install the latest available BIOS, AMD chipset, graphics, and other HP-provided system updates.
• Keep the AC adapter connected during the BIOS update and do not interrupt the update process.

Check HP Support Assistant

• Open HP Support Assistant.
• Select the Victus notebook and check Updates.
• Install applicable HP firmware and driver updates, then restart the laptop.

Run HP hardware diagnostics

• Shut down the laptop.
• Turn it on and repeatedly press Esc, then select F2 System Diagnostics.
• Run the available System Extensive Test and relevant component tests.
• If HP PC Hardware Diagnostics reports a failure ID, keep that ID for reference.

Check the cooling system

Because the notebook was repasted only about two months ago, this part is particularly important. The CPU reaching 95–98°C under sustained load after repasting could indicate that heat is not being transferred or dissipated as efficiently as expected.

With the notebook powered off, check that:

• Air intake and exhaust openings are unobstructed.
• Both fans are operating normally.
• Airflow from the exhaust is noticeable when the system is under load.
• The notebook is used on a hard, flat surface rather than bedding or other soft material.

Test the CPU and GPU independently

After returning the system to its standard HP configuration, compare:

• CPU-only sustained load.
• GPU-only sustained load.
• Combined CPU + GPU load.

Check the power source

Perform the testing with the original HP AC adapter connected directly to the notebook. A sustained GPU drop from its normal operating power to about 8 W can be associated with thermal or power-management limiting, so confirming behavior with the correct HP adapter and default power settings helps separate those conditions.

 

What the results would indicate

If the 8 W GPU power drop disappears when temperatures are lower, thermal limiting becomes a stronger possibility.

If it continues while CPU/GPU temperatures are comfortably controlled, the next areas to examine are BIOS, chipset/graphics drivers, AC-adapter detection, and system power management.

Most importantly, since the CPU is still reaching approximately 95–98°C after the recent repaste, we would not use the Ryzen Controller 60 W cap as the permanent solution. It may reduce the symptom, but testing the Victus in its standard HP configuration is the better way to determine whether the cooling system itself needs attention.

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[iiDavid]

1. i already did download all latest updates there is
2. i did also try to check the temps without Ryzen Controller and the CPU Spiked up even higher to a constant 99C under heavy pressure which is difinitely not normal
3. i did the repaste at some random shop which makes me suspect that the paste pumped out or that they used a fake low brand paste instead of a good one
4. as for the power dropping issue, i can't really tell if it's cause of the temps or because of an issue in the system's power management because i still have the temps issue
as for the temps i did ask around and many people told me to use a phase change repaste myself instead to make sure it's not a cooling issue

[Hawks_Eye]

Hi @iiDavid 

Thank you for the detailed update.

Since you have already installed the available updates and tested without Ryzen Controller, the CPU remaining around 99°C under sustained heavy load makes it reasonable to focus more closely on the cooling side, particularly considering the laptop was repasted recently by a third-party shop.

Your concern about the thermal interface material or how it was applied is understandable. However, we would recommend not repasting the notebook yourself at this stage. A phase-change material may perform differently from conventional thermal paste, but CPU/GPU cooling also depends on the heatsink contact, mounting pressure, thermal material placement, fans, and the complete thermal assembly. Reopening and changing the material could make it more difficult to determine where the current issue is coming from.

Regarding the GPU dropping to around 8 W, it is difficult to separate thermal limiting from power-management behavior while the CPU temperature is already reaching its upper operating range. The fact that limiting CPU power to 60 W changes the behavior is useful information, but we would avoid treating Ryzen Controller as the permanent fix.

At this point, we suggest keeping the notebook at its standard HP settings and documenting the behavior, particularly:

• CPU temperature during sustained load
• GPU temperature and hotspot temperature
• GPU power immediately before and during the drop to approximately 8 W
• Whether CPU/GPU clock speeds also fall at the same time
• Whether both cooling fans respond normally as the temperatures increase

Since the thermal behavior became the main concern following a recent third-party repaste, having the cooling assembly and thermal interface application physically inspected would be the appropriate next direction rather than making additional software power adjustments.

Regards,
Hawks_Eye

[iiDavid]

okay so first of all i would like to thank you for your advices about the cooling being the issue
because i did eventually open the laptop and found immense dust inside (probably never been cleaned)
and i also found the old paste literally a stone-like
so i changed it with the thermal grizzly phasesheet PTM and the temps went immensely down
now the cpu doesn't exceed the 86C under heavy load and the GPU's hotspot is now controlled and the GPU and the CPU stopped throttling

regarding the power for some games it did disappear like there are no frame drops now
for example RDR 2 is now running perfectly fine 

however there is this game that still gives me harsh frame drops whenever i play it i don't know if the game is the problem of the system is the problem but it seems like it is the only game that has drops in it
the game is Car Mechanic Simulator 2021 if that helps anything


(all tests were done with Ryzen Controller off)