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- HP Community
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- Gaming Notebooks
- Constant frame rate drops while playing CSGO and other FPS g...

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04-17-2019 06:57 AM
Hello,
I have an entry level gaming laptop and i face fps drops while playing games.THe laptop has GTX 1050 with 8GB ram and Intel core i5 7th gen. My usual FPS while playing Counter strike is 80-90 FPS even on low settings and it gets down to 20-30 fps every 15 seconds. I have tried so many things some of them are-
- Changing the nvidia 3D settings to Performance previously set to balanced balanced.
- Changing the windows settings preferring to performance previously set to quality.
- Playing on High performance in battery settings.
- Tweaking settings in game (posted on CSGO forums).
- Updated bios and nvidia drivers.
Done all of these things but i still face the issue. I have friends who have laptops with same specs but different brands getting fps around 140-150. Please help me with the problem cuz i am down to do anything to get better frame rates. Believe me its frustrating. Thank you for taking time to read my question.
04-18-2019 03:17 PM
Welcome to HP Community
I appreciate all your efforts and expertise in troubleshooting this issue
At this point I would request you to contact HP Support and our Support Engineers should be able to Remote into your Notebook and sort this out
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee