Cpu Overheating

[Blitzpopp]

So this has issue has been the most troubling, i let my brother use the laptop and he said it blue screened. He had a pillow “accidentally” covering the front ventilation area near the keyboard. I used the computer normally until i noticed my temps (Cpu Specifically) are higher than usual. Reaching temps up to 100° C on a game like Black ops 6 which played on stable temps before. It reaches 66°C - 85°C just on the desktop. I have a “amd ryzen 5 7535HS”. I took it to a repair shop multiple times and they did absolutely nothing but reinstall windows. Anyone know how to fix this?

[Max3Aj]

Hi @Blitzpopp, Welcome to the HP Support Community!

Thanks for reaching out about your query regarding your PCs CPU overheating! 

Your PC's CPU is feeling a bit too hot under the collar? Let's cool things down and get those temperatures back to normal. It sounds like the previous overheating incident might have left some lingering effects.

Check for Throttling and Power Limits

• Use HWInfo64 (Sensors mode) or Ryzen Master to monitor:
  • CPU clock speeds
  • Power consumption (PPT, TDC, EDC)
  • Temperature spikes
  • Any thermal throttling messages

If your CPU is running at lower clocks than usual, it might be stuck in a throttled state due to prior overheating.

Clean the Cooling System (Thermal Paste & Fans)

The overheating incident may have caused:

• Thermal paste degradation
• Dust buildup in the heatsink/fans
• Warping of the heatsink contact plate

✅ Steps:

1. Open the laptop (if comfortable) and clean the fans, vents, and heatsinks with compressed air.
2. Reapply high-quality thermal paste (e.g., Arctic MX-6, Thermal Grizzly Kryonaut).
3. Ensure the heatsink makes proper contact with the CPU.

Check the Fan Speeds

• Use HWInfo64 or OMEN Gaming Hub to check fan RPMs.
• If fans are running slower than normal, they might be:
  • Dirty
  • Damaged
  • Firmware-limited

You can try forcing max fan speeds using:

1. BIOS settings (if available)
2. OMEN Gaming Hub → Performance Control → Max Fan Mode

Check the Cooling Profile & Power Management

• Go to Windows Power Plan Settings → Set to Balanced or HP Optimized.
• Set Processor Power Management → Max Processor State to 99% (prevents turbo boost overheating).
• Use Ryzen Controller or ThrottleStop to adjust CPU limits.

Update BIOS & Drivers

• HP laptops sometimes have thermal fixes in BIOS updates.
• Install the latest AMD Chipset drivers from AMD’s official website.
• Update the BIOS from HP Support Assistant.

Test with an External Cooler

Try:

• A cooling pad 
• Elevating the rear of the laptop to improve airflow.
  We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!

Hopefully, these steps will help you tame those CPU temperatures!
 

Take care, and have an amazing day!
 

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Regards,

Max3Aj