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‎08-01-2019 11:54 PM

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Hey echo , turns out the probelm is still existing after a few rounds of gameplay test. I hav all settings turn to verylow and in fact i hav a clip of it lagging and after that it heals back. But the real time lag was longer cuz i recorded it after it start lagging

 

https://photos.app.goo.gl/1etrtrHEv9F97QYn6

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‎08-01-2019 11:59 PM - edited ‎08-02-2019 12:00 AM

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as this vid shows 10+fps but when it started it bcame 0-3 fps only

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‎08-03-2019 10:30 AM - edited ‎08-04-2019 11:41 AM

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@AlvinKyo
Thank you for posting back. 

 

apologize for the inconvenience caused. I did see the video it's very laggy,

have you tried playing those games in windows compatibility mode? If no try playing it with compatibility mode.
 

  1. Right-click on the game or shortcut file and select Properties in the pop-up menu.
  2. On the Properties window, click the Compatibility tab.
  3. Under the Compatibility mode section, check the Run this program in compatibility mode for box.

Apart from games how about other performance? does video or movie lag?

 

Keep me posted!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎08-30-2019 10:06 AM

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hey @Echolake , the compability mode works for me. But not for long, after almost a month of normal game the probelm came back today. It became worse  i have no idea wat caused that. I set the compability mode to win8, pls help 😞

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‎08-30-2019 10:23 AM

HP Recommended

What temperatures do you have while gaming on both CPU and GPU? Sudden, irregular lag spikes are usually a sign of thermal throttling.

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‎08-30-2019 10:27 AM

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i thought about this b4 but the temperature is not high just warm and it has been like that since the beginning ,the compability mode solution seems to work but im here after a month when the probelm came back now 😞

 

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‎08-30-2019 01:17 PM

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Did you check if the problem appears with other games as well?

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‎08-31-2019 05:22 AM

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no other games dont have this issues

and this only happens when im plugged in

 

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‎08-31-2019 05:29 AM

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Have you posted about your issue in the CS:GO community? Did other people experience the same issue?

 

Also, you might try completely reinstalling the game. Does it help?

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‎09-08-2019 04:26 AM

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i asked the community and they told me changing the audio quality on my laptop will solve the probelm but it doesnt work for me, currently theres no solution

 

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