Customer support phone number

[LosingMyMind4]

HP omen has died won’t power on. I bought the extended warranty but when you punch in the serial number, it doesn’t show up I need a flip in contact phone number to talk to a live person PLEASE!

[Max3Aj]

@LosingMyMind4, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

We understand that your HP Omen PC is dead and won't power on at all. Let's work through this carefully.

First:

• No lights (like charging LED, keyboard backlight, power button light)?
• No fan sounds or screen flicker?
• Charger definitely working (tested on another device or you see charging light when plugged in)?

If it's truly dead dead — no lights, no sounds — here’s the quick triage checklist:
 

Basic Hard Reset:

1. Disconnect charger.
2. Hold down the power button for 30–60 seconds.
3. Then plug the charger back in and try turning it on again.

(If battery is removable, remove it first, then hold power.)
 

Check Charger and Port:

• Wiggle the charger gently in the port — any lights flash at all?
• Try another charger if you can. 
• Look closely at the charging port: any bent pins, burning smell, or physical damage?

BIOS Recovery Attempt:

• Hold down Windows key + B (or V on some models).
• While holding them, press and hold the power button for 5–10 seconds.
• Release the power button but keep holding Windows+B for another 10 seconds.
• See if BIOS recovery screen comes up (screen or keyboard lights may flicker).

Signs of deeper issues:
If absolutely no life after trying the above:

• Motherboard could be shorted (especially if it died during gaming, updating, or after overheating).
• Faulty DC jack (power port) or power circuit failure.
• Battery dead AND blocking power pass-through (happens sometimes). 

And as for the issue with serial number. 
>Navigate to this site - Official HP® Support 
>Enter the serial number (make sure there is no typo and no confusions between 0 and O), if there is still issue then enter the product number when prompted. 
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support