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‎07-21-2019 08:41 AM

HP Recommended
Product: 15-ax200nw
Operating System: Microsoft Windows 10 (64-bit)

Hello

Is that normal?
Fresh win 10 installation

 

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2 REPLIES 2

‎07-21-2019 09:30 AM

HP Recommended

1. Did you notice "System" process using a lot of CPU? (it should be around 1% on idle)

2. Did you notice any of your CPU cores to be used in 100%?

3. Put your laptop to sleep and resume, check the latency - are the values roughly the same?

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‎07-21-2019 10:10 AM

HP Recommended

I guess it's not normal then

1. I did. Before clean install I had a lot of problems with "system" and "system interrupts" processes.
Their usage of CPU was about 30% and clocks were working in turbo at 3,4ghz. Only restart or sleep could help. Now I don't experience this, but I use my device occasionally on vacation. 
Most of the time it's 1-2%, but not always

2. No, I don't think so

 

3. I think that it's the same

I sent my device few days ago on service with two problems: overheating and DPC latency spikes, but they only fixed overheating. Fan kit exchange and conservation helped.

Now my guarantee is over. 

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