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04-19-2024 06:58 PM - edited 04-19-2024 06:59 PM
So I cannot power up my laptop, I have replaced the power Jack and the charging cable and performed all troubleshooting processes such as removing battery and draining power, I have also removed and put back my cmos battery in order to reset my bios but it did not work.
the laptop stopped charging because the power Jack was damaged I then used the laptop until the battery fully drained as I did not know it was not charging, but I replaced the charging Jack and it still did not charge nor does it show the charging led when plugged in , the motherboard does not look damaged in any way and all components are connected properly
so I do not understand why it will not charge or switch on please help
04-19-2024 07:29 PM
Possibly the charging controller chip was damaged indirectly when the jack was damaged.
I am just guessing that if the jack shorted even momentarily, the short caused a device on the motherboard to go bad.
I assume you got the correct part which is marked by the red arrow over the cable to the jack
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
verify the part number for the jack matches what you used.
If you borrow another battery or charge up yours using another system or a DIY charging station, does the laptop work?
if the laptop works with a charged batter but cannot charge the battery there is likely a way to rig a power supply to run the laptop but it would not be portable.
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