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‎06-24-2021 12:16 PM - last edited on ‎07-14-2021 11:01 AM by HP Administrator

HP Recommended
Product: Pavilion Gaming
Operating System: Microsoft Windows 10 (64-bit)

Good morning everyone.

 

I realized that my PC doesn't have hardware encryption enabled. From Windows Security the TPM 2.0 chip is correctly detected, secure boot, UEFI is active.

System information under Device Encryption Support gives this message:

Reasons for failed automatic device encryption: Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected

The PC is an HP Pavilion Gaming born with Windows 10.

What should I do?

 

Thank you

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2021 10:00 AM

HP Recommended

Hi@ferrarista10, Welcome to the HP Support Community!

 

I understand that notebooks need help to enable Encryption.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

HP PCs - BitLocker Encryption Is Enabled by Default

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-28-2021 10:00 AM

HP Recommended

Hi@ferrarista10, Welcome to the HP Support Community!

 

I understand that notebooks need help to enable Encryption.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

HP PCs - BitLocker Encryption Is Enabled by Default

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
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