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‎04-06-2023 09:50 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I own a HP OMEN - 17-w005na and I’m trying to use a hub to connect more monitors to it, I use a USB-A to USB-C cable with the USB-A end in the USB3.0 port on my laptop and the USB-C end in the hub to connect to the hub then a HDMI cable to connect to the monitor this causes the message display connections might be limited and no connection with my monitor how would I solve this, the hub works fine with my other laptop, and all cables work too.

 

Any help with this would be appreciated 

Thank you

Category:
5 REPLIES 5

‎04-07-2023 12:27 AM

HP Recommended
@mka98 wrote:

...I use a USB-A to USB-C cable with the USB-A end in the USB3.0 port on my laptop and the USB-C end in the hub to connect to the hub then a HDMI cable to connect to the monitor

@mka98 

 

Sorry I have to say: That is NOT going to work because the USB-C on the USB-A to USB-C adapter won't carry video signals. Why not use Thunderbolt™ 3 port or  1 Mini DisplayPort™ on your machine ? OR connect the hub to  Thunderbolt™ 3 port.

 

Regards.

BH
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‎04-07-2023 06:13 AM - edited ‎04-07-2023 06:16 AM

HP Recommended

The laptop doesn’t have a Thunderbolt port or a MiniDisplay port. Would it be possible to connect my laptop to this hub: Anker 4-Port USB 3.0 Ultra Slim Data Hub for Macbook, Mac Pro/mini, iMac, Surface Pro, XPS, Notebook PC, USB Flash Drives, Mobile HDD, and More https://amzn.eu/d/gQUOMzU

And then use a USB-A to HDMI adapter with the hub mentioned above to connect extra displays with my laptop?

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‎04-07-2023 02:11 PM

HP Recommended

@mka98 

 

Sorry I looked at a wrong machine. The specs of your machine is

 

               https://support.hp.com/hr-en/document/c05225761

 

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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‎04-07-2023 09:42 PM

HP Recommended

@Banhein thank you for the response 
Will it still working if the USB-A to HDMI adapter is used with a dock such as https://amzn.eu/d/gQUOMzU to connect my laptop to more monitors? 

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‎04-08-2023 12:57 AM

HP Recommended

@mka98 

 

I have not tested that therefore I can't say. You have to use DisplayLink Certified USB-A to HDMI adapter otherwise won't work.

 

Regards,

BH
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