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- Display looks bad.

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02-22-2019 03:14 PM
The colours looks way better on my other devices, the colours feels unatural, display looks to bright, it its a little bit pixeled and colours looks pale, too bright. I tried to calibrate it but i still didn't get the image of my old 2013 monitor. Its there a way to calibrate it?
02-25-2019 02:15 PM
Thank you for joining the HP Support Community
Let's check if the issue persists in BIOS page.
1. Turn on or restart the computer.
2. While the display is blank, press the f10 key to enter the BIOS settings menu.
Uninstall the drivers from the device manager
1. Press Windows+X to open the menu, and choose Device Manager on it.
2. In the device manager, expand the category "Display adapters".
3. Under this category, right click on the driver and click on Uninstall.
4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button.
5. Restart the computer.
Update the BIOS, Chipset, Wireless card, and Graphics drivers using this link: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-bc400-notebook-pc-series/20913084/mo...
You can also use HP Support Assistant.
HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.
Click on this link: https://support.hp.com/in-en/document/c03467905 for Using HP Support Assistant.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
02-27-2019 02:30 PM
Hello. If i do that do i need to reinstall the windows? Also what happens if i go in BIOS? Do i need to reinstall everything that is at HP/drivers? If i go to display adapters i see 2 drivers. Do i have to uninstall both of them?
03-01-2019 06:25 PM
You need not reinstall the Windows.
BIOS is non-volatile firmware used to perform hardware initialization during the booting process and to provide runtime services for operating systems and programs.
If you are facing the same issue in BIOS this could be a hardware issue.
If the display is working fine in BIOS this could be a driver issue.
Update the BIOS, Chipset, Wireless card, and Graphics drivers using this link: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-bc400-notebook-pc-series/20913084/mo...
You can also use HP Support Assistant.
HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.
Click on this link: https://support.hp.com/in-en/document/c03467905 for Using HP Support Assistant.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee