• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-xd0000 (758R2AV)
Microsoft Windows 11

Hi,

 

I  got the laptop delivered on 20th Jan, 2025 and i see the warranty coverage period is wrongly showing in HP support assistant. I have tried couple of times to dispute via HP site but it always throws "error 500 page not available". Is there any other way i can raise a dispute and get my warranty coverage corrected? 

appreciate if you could help me with this

1 REPLY 1
HP Recommended

Hi @7AXU5,

Welcome to HP Support Community!

 

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so here's the solution to your query. We hope it helps you and everyone viewing this post 😊
 

Thank you for posting your query. I will be glad to help you.
 

Please check this document and follow the steps to raise the warranty dispute: Click Here

 

Also, please refer to this link to check the warranty status

 

I hope this helps.

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.