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HP Recommended
Pavillion Gaming 15 ec-1021ax
Microsoft Windows 10 (64-bit)

I own a HP Pavillion gaming 15 ec-1021ax  . I want to upgrade my system ram which comes pre-installed with 8gb Ram. The website says that the maximum ram that can be installed is 16 GB . But a trusted friend of mine has installed a total of 24gb ram in his machine. So i want to know if thats actually true or not. What is the actual maximum amount of ram supported.???

1 REPLY 1
HP Recommended

Hi:

 

You can do this to see how much memory your notebook can actually support...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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