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‎10-06-2022 09:44 AM

HP Recommended
Product: 15FA0031DX
Operating System: Microsoft Windows 11

Hello,

My laptop dosent work. I push the start button but only open wihte led after that close. Same like that charge led. and fan dosent work. no images. Help 

Category:
15 REPLIES 15

‎10-06-2022 10:22 AM

HP Recommended

Hello @skyDeck 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off notebook

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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‎10-06-2022 11:06 AM

HP Recommended

i tryed proses but doesnt work

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‎10-06-2022 02:56 PM

HP Recommended

i tryed so many proses but laptop doesnt started.

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‎10-06-2022 05:15 PM

HP Recommended

Hello @skyDeck 

 

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

 

It looks something like this:

ub6424_0-1665098153637.png

ub6424_1-1665098153641.png

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

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‎10-08-2022 03:04 AM

HP Recommended

prdid: 68U87UA#ABA

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‎10-08-2022 03:38 AM

HP Recommended

Hello @skyDeck 

 

(1) Use (another Windows computer) to create <USB flash drive>

HP Firmware Pack (Intel Processors)

F.10 Rev.A14.2 MBAug 24, 2022Download

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(2) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

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‎10-08-2022 04:57 AM

HP Recommended

doesnt work again. because laptop is not getting power. the fan does not turning. power light flashing

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‎10-08-2022 05:08 AM - edited ‎10-08-2022 05:27 AM

HP Recommended

Hello @skyDeck 

 

The following technical errors may be present:

- AC charger defective -> ( Do basic test with multimeter, if dead buy new charger )

- Notebook charging socket defective -> ( Visual check if something is broken, pins broken/bent )

- Battery dead / short-circuited -> ( Disconnect internal battery )

- Motherboard short-circuited

 

In all cases => Service required !

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

 

Kind regards

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‎11-24-2022 05:02 AM

HP Recommended

hi i need a root bios iso file. because was doing bios update and i had a power outage after that my pc doesnt open. I have bios release equipment  thank you 

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