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‎11-01-2024 06:37 PM

HP Recommended
Product: HP ProBook 460 16 inch G11 Notebook PC (8Z679AV)

I bought this laptop a week ago. I've never charged it for 24 hours as an initial charge. The battery according to me should last for about 5 hours at least. Today it drained from 87% to 23% in just 80 mins over a simple Zoom call and when it reached 20% I plugged it in and after 4 minutes it said 100% fully charged. I drained my device completely and then out it on charge, again after 4 minutes it said 100% charged. I've plugged the charger in again after 30 minutes and it's come to 99% charged and not going to a 100%. What's going on please guide?

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1 REPLY 1

‎11-25-2024 12:29 PM

HP Recommended

Try the 1-1-3 rule. 1 full charge and 1 full discharge, repeated 3 times. This is essentially to “initialize” the battery.

 

I was able to solve the battery problems with my old HP Probook using this method.

 

I also always use this method with my new laptops.

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