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‎04-24-2021 05:18 PM

HP Recommended
Product: OMEN by HP 15-dc1025cl
Operating System: Microsoft Windows 10 (64-bit)

Hello folk,

While I was taking a look in the device manager, I found that my windows is not detecting my integrated graphics card (intel UHD 630). I tried to install the driver of the graphics card, but an error message appeared telling me that my computer does not meet the minimum requirements of the driver. It is only detecting the GPU (Nvidia RTX 2060). I downloaded the driver from the HP website and installed it and nothing happened. could anybody fix it?

 

My computer: Hp omen 15 dc-1025cl 

Processor: Intel Core i7 9th generation 9750H

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2021 10:15 PM

HP Recommended

@NourHelaly 

 

Your machine has RTX 2060  6GB video adapter therefore the Intel iGPU is totally disabled. HP disabled all iGPU's on all machines which have GTX 1060 and over. You can't enable it.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎04-24-2021 10:15 PM

HP Recommended

@NourHelaly 

 

Your machine has RTX 2060  6GB video adapter therefore the Intel iGPU is totally disabled. HP disabled all iGPU's on all machines which have GTX 1060 and over. You can't enable it.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-25-2021 02:22 AM

HP Recommended

okay Thank you so much

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