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04-14-2022 07:19 AM - last edited on 04-25-2022 12:34 PM by JessikaV
I have a problem with my touchpad. I just have the windows driver (setting/bluetooth.../touchpad) but there is no ELAN tab in mouse properties. So I can't fine-tune the touchpad such as inertia adjustment, scroll zones. Does anyone have the same problem?
Is there an updated driver for windows 11 that restores access to this settings tab?
I tried to install the latest drivers offered on the HP site (sp111250) but I get an error (not compatible with my OS).
I tried to install the ELAN application from windows store (ETD properties) but when i run it it tells me that there is no ELAN driver installed on the machine.
would anyone find a solution? Do I need to downgrade to windows 10 to get a fully functional touchpad back? for information, BIOS is updated and all other drivers too.
Thanks for helping.
04-14-2022 07:38 AM
The only suggestion I can offer would be to see if this W11 touchpad driver works for your notebook...
Synaptics / ELAN Precision Touchpad Filter Driver
This package provides the driver that enables the Synaptics and ELAN TouchPads in supported computer models using a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
04-14-2022 08:04 AM - edited 04-14-2022 08:07 AM
I already have the generic win11 driver but it is not complete.
it does not offer any inertia (momentum) or chiral scrolling adjustment...
Suffice to say that the most interesting functions of a quality touchpad are absent. I need the original driver from ELAN, there is no W11 version?
04-14-2022 09:00 AM
Not for your notebook's model series.
Any W11 Elan touchpad driver I could find is only a couple of megabytes such as this one...Seems to be incomplete to me.
04-15-2022 06:07 AM
absolutely nothing happens during the execution of the two proposed solutions (SP134374 and SP139125) . Not even an error message...like it didn't install anything.
It's still crazy that not all models are tracked during updates. How dare HP announce full compatibility with Windows 11 when the most important peripheral of a laptop, the touchpad, can no longer be configured correctly in order to use all its functions?
Once done, one is told to use the drivers provided by windows. certainly, they have the merit of existing but are not complete. And on the Microsoft side, we say to see with the manufacturer. And presto, the circle is complete.
big disappointment towards HP given the range of the PC and its age. Big disappointment towards Microsoft, which, with windows 11, still repeats the same mistakes.
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