Error Code 43 in GPU

Lohiya_H · ‎11-07-2026

I am facing code 43 from my gpu(RTX5050) and despite trying disabling and enabling and updating the driver isn't working? My laptop is still under warranty so should i file a claim for it ?

Product ID- C28DWPA#ACJ

Kuroi_Kenshi · ‎11-09-2026

Hi @Lohiya_H,

Thank you for sharing the details.

Error Code 43 indicates that Windows has stopped the NVIDIA graphics device because it has reported a problem.

Since updating and reinstalling the driver may resolve this issue, please try the following steps:

Reinstall the graphics driver:

Open Device Manager and expand Display adapters.
Right-click NVIDIA RTX 5050 and select Uninstall device.
If available, select Delete the driver software for this device.
Restart your laptop.

Install the HP graphics driver:

Visit https://support.hp.com/drivers
Enter your product ID: C28DWPA#ACJ.
Download and install the recommended graphics driver for your model.
Restart the laptop.

Check for Windows updates:

Go to Settings > Windows Update.

Check for available updates and install them.

Let me know if this helps.

Best regards,
Kuroi_Kenshi

I'm an HP Employee.

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