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‎04-25-2024 10:53 AM - edited ‎04-25-2024 11:06 AM

HP Recommended
Product: HP 250 15.6 inch G9 Notebook PC (511W4AV)

Good morning, I encountered the following problem when starting the Call of Duty Warzone game, I also attach the screenshot of the problem.

My computer is new and is a: HP 250 G9 Intel® Core™ i7 i7-1255U Notebook 39.6 cm (15.6") Full HD 8 GB DDR4-SDRAM 512 GB SSD Wi-Fi 5 (802.11ac) Windows 11 Home Silver. Directx 12 already included.

I checked the minimum system requirements for the game and they are within the parameters, the only thing I installed are the new intel drivers:

Intel® Graphics Driver 31.0.101.5445 (WHQL Certified) for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.

Version:
31.0.101.5445 Release date:
April 24, 2024Size:
779.58 MB

 

Anyone can help me?

Sorry for my bad english

Thank you have a nice day

errore directx new.jpg

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