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HP Recommended
OMEN by HP - 15-dc0508na
Microsoft Windows 10 (64-bit)

I updated my BIOS to version F.08 and my Windows to the latest version as well in hope to solve the heating problem but all in vain. 

Instead, now i can't even play light games such as Dota2, CS:GO, Apex Legends etc. 2 minutes into any of these games and it would start to lose fps and would render it unplayable. They used to run fine a month ago. And they should given the specs of my laptop.

The specs are as follows:

Processor: i5-8300H @ 2.30Hz

GPU: GTX 1060 3GB 

RAM: 8 GB

 

I repeat again, ive updated to every possible update as of 5th of May 2019 via every freaking troubleshooter and updater. Ive even used 'Fresh Start' but no use.  

Please help.

1 REPLY 1
HP Recommended

@donbosco1

 

Welcome to HP support community.

 

Run a extensive test on the notebook to check for any hardware failures.

Refer this HP document for the steps:- Click here

 

If the test passes, perform a system reset:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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