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‎06-14-2025 02:08 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-xf0000 (758R3AV)
Operating System: Microsoft Windows 11

Cheers.

I can't get an external keyboard to work under my Windows 11. I remember that it worked once only by plugging into the USB port. Now, Windows chimes, indicating that there is a new device plugged into the USB, but the keyboard does not work. Lights on it (NumLock, Caps) don´t even blink, indicating no power goes through.  I tried the right and the rear USB ports and used two different keyboards, updated the USB controllers, restarted several times, no good. Any tips? Thank you in advance.

Beto
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