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Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
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after installing 2019 version this i can install 2020 right?

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Hi nicolo

Thank you so much!, the problem is resolved now

i have been playing horizon zero dawn since 45 minutes and it hasnt been shut down,

lesson learned never update a critical software unless fully tested!

thankyou so much man! we really appreciate your efforts!

my system is hp pavilion 15 ec 0073ax

HP Recommended

Instead install 02_86D4F05 setup, i tried install 2020 version from hp support site, but the bios version still says "AMI F.05, 06/11/2019". So i guess it's not necessary. And YEAAAHH, It Works. Now for god sake i will never try to update the new bios from HP anymore. Im just gonna enjoy this f.05 version

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please update the temps too. i tried playing valorant and cpu temp came to 94 degree celsius at an instant. is that okay?

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Dude you saved my life it worked!! 

15986347272872632678181327524550.jpg15986347272872632678181327524550.jpg

HP Recommended

It worked but has anyone had issues with frame dropping ? Like lag for a moment or two and is it normal that the msi afterburner shows both the rx vega and gtx 1650 being utilised together ?!

HP Recommended

i use msi after burner too and sometimes it shows the radeon vega being used together with the nvidea. I have just downgraded to f.05 and will update you if the problem persists. I just assumed it must the gpu being used by the system software for something else. it is normally at 0% but suddenly shoots up to 60%-99% in between.

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Please do let me know if you experience fps drops and if your igpu is also utilised

HP Recommended

Nice job by HP, the customers came earlier with a solution than HP. And the costumers offer more help than HP customer support. Maybe HP should think about hiring some of these forum guys that helped us a lot and go think about your marketing techniques in the first place.

GOOD JOB ON LETTING YOUR CUSTOMERS SOLVE THE PROBLEMS YOU CAUSED, GOOD JOB HP, REAL GOOD.

 

I already know what laptop i'm buying after this one. (Not an HP)

HP Recommended

IT REALLY WORKS.

Successfully back to bios F 05.

Bro. We all owe you one.

after so long and being utterly disappointed by HP support team guys, you proved to be the one true saving grace,

THANKYOU for making this world a better place! God bless you.

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