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03-31-2021 04:21 PM
My problem is that the support assistant (also the the webpage) shows I have a new Bios update, but when I try to install I cant even start because it's says its not avalaible for my device. Tried manually from usb but Can't find the match with my motherboard id. So can it be a mistake and my laptop not have an update or some other issue is here?
Thanks in Advance
03-31-2021 05:21 PM
It would help if you also posted the product number of your PC so we can look things up. 😉
Press Control/Alt/S for the information menu in windows
Open the HP Support Assistant and click on your computer in the list.
The 7 digit Product Number will be listed in either of those places.
03-31-2021 07:08 PM
OK thanks. That model is Omen 17-w101nh from 2016.
I have the W series Omen laptop also and had troubles with a previous bios update once, but it is using bios F.56 currently.
I don't understand what you mean, you cant find a match for your motherboard ID? There is no SSID to match when downloading the bios like the Desktops do as the laptops only use one motherboard through its series.
This is the file for yours... sp111733.exe
If that download is still having errors on yours during install, don't try to force it or you might brick the motherboard. I would wait for the next update. Sorry I don't know when or if HP will produce the next one.