FPS Issue AGAIN!!!!

[Garrett_Wils001]

So my HP OMEN 15 was having big FPS issues when I play games, like it was going down to 30 fps on games like Fortnite even when plugged in and that's just bad. I posted soemthing for it and did everything they could think of and I thought it was fixed but it's now having problems once again and im not very happy at all. Im so unhappy that im problably never going to buy a laptop from you all again and im problably going to try and get a refund for the $1000 that I payed on this thing and buy me a desktop instead of this piece of junk. So all my complaining aside I want to give you all one more chance to help me fix this problem. 

[Photoray002]

Hello @Garrett_Wils001

Could you tell me what exactly you did last time to fix the low FPS issue?

Looking at your previous posts, you changed Windows settings for performance?

Did this also start giving you low FPS after a Windows update???

Most of the time, that is the issue.

BTW: most of us here are not HP employees. We just volunteer to help.

🧐

[Garrett_Wils001]

I can't exactly remember if I did or not after an update, but that might be the case. If that is the case what would you recommend me to do to fix the issue?

Sorry if If I came off a bit rude, im new to all this so I dont know to much about it so thank you for your help.

[Photoray002]

Depends on how your system is setup. IF restore points is enabled, you could roll it back prior to the update.

I would try the simple fixes first.

Go into the Nvidia Control Panel and enable Global settings to Maximum performance.

Also go to Windows Power Options  and make your system run at High Performance.

[Photoray002]

IF that dont help, I would clean install the Nvidia Drivers next.

Version: 398.36

Let me know what happens.

[Garrett_Wils001]

Yeah so I did everything you said and that didn't help so I installed the Nvidia drivers and that didn't help either so im not really sure what to do now.

[Photoray002 · Accepted solution]

Some on the Nvidia forum say to stay with 391.35 for the moment.

I would run Guru 3D DDU to uninstall the current driver completely, then install the older one above.

Its not the first time a new driver has caused a slowdown.

This is only my guessing as I have no way of knowing whats happening.

Try this as a troubleshooting procedure.

Let me know how this goes.

[Garrett_Wils001]

Well I did everything you said to do and im getting over 100 fps, so I guess it worked out. Im going to continue to play and see if it stays like that. Thx for the help.

[Jay170725]

does it works fine now?

[Garrett_Wils001]

Yeah It seems to be working right now. I just hope I dont have any problems in the future with it.