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Karaboskarakas
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FPS periodic drawdowns

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HP Pavilion 17-ab017ur (ENERGY STAR)
Microsoft Windows 10 (64-bit)

When I play videogames my FPS from 120 (for example) drops to 35-25 and locks on this mark on an undefined short period of time and then back to normal or if I disconnect the laptop from the mains( switch to battery power) and then reconnect the mains, the FPS will also return to normal.  And it goes on until I finish my gaming session.  I always play videogames with mains power not power from a battery, I chose the optimal video settings for each game in Nvidia GeForce Experience. I updated my BIOS but it does not help. I did a virus scan and found nothing. This problem occurs regardless of the game I play. It feels like my laptop changes its power mode by itself from full productivity to eco.

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Echo_Lake
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@Karaboskarakas
Thank you for posting on HP Support Community.

 

I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out: 

  

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. 

  

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. 

  

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. 

  

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. 

  

For more assistance, please check a similar HP Forums post (Resolved): Click here (Though the header is different the steps will help get you a fix).

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Karaboskarakas
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I have done everything from your answer and checked a similar HP Forums post but I didn't find a solution to my problem.

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Echo_Lake
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@Karaboskarakas

Thank you for posting back. 

 

I appreciate your efforts to try and resolve the issue. this sounds like hardware related issue with the system. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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