FPS started dropping in games

[Hyyyyi]

In general, you go into any game and the fps is 120-130 as always, and after 3-7 minutes of the game the fps drops to 10-14 per minute. After this, the FPS again returns to 120-130 minutes at 3 and so on all the time. I've already tried everything possible and nothing helps. I need help!

[A_Gayathri]

Hi @Hyyyyi,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Hyyyyi]

exact name of the laptop: SN# 5CD2314LKH

ProdID 6E2Y8EA#AKD

Victus by HP Laptop 16-d1004nw

I hope you can help me solve this problem... I've been waiting for an answer for more than 2 weeks and don't know where to write...

[A_Gayathri]

Hi @Hyyyyi,

Thank you for your reply,

I understand the FPS drops you're experiencing on your Victus by HP Laptop 16-d1004nw could be caused by a few things. Here are some troubleshooting steps you can try:
 

Power Management:

Ensure High Performance Mode: Make sure your laptop's power settings are set to "High Performance" in the Control Panel. This allows your CPU and GPU to run at their full potential.

Battery vs Plugged In: Laptops prioritize battery life on battery power. Make sure you're plugged in while gaming.

Temperature:

Overheating: Gaming laptops can generate a lot of heat. Check your laptop's temperature while gaming. If it's getting too hot, it can throttle performance (slow down) to avoid damage.

Cleaning Vents: Clean any dust buildup from the vents of your laptop to improve airflow and cooling.

Cooling Pad: Consider using a cooling pad to provide additional airflow and help keep your laptop cooler.

Drivers:

Update Graphics Drivers: Outdated graphics drivers can cause performance issues. Download and install the latest graphics drivers from NVIDIA or AMD's website (depending on your graphics card).

Studio Driver vs. Game Driver: There are different driver types for studio work and gaming. Experiment with both to see if one yields better results.

• You can uninstall current drivers using DDU (Display Driver Uninstaller) in safe mode before installing new ones.

Software Conflicts:

Background Processes: Close any unnecessary background applications that might be consuming resources while you game.

Game Overlays: Disable any game overlays like those from GeForce Experience or Discord as they can sometimes impact performance.

Other:

Monitor Refresh Rate: Ensure your monitor's refresh rate matches the game's settings. A mismatch can lead to stuttering or frame drops.

Windows Updates: Keep your Windows operating system updated with the latest patches.

BIOS Update: Check the HP website for any available BIOS updates for your laptop. Updating the BIOS can sometimes improve performance and compatibility.

Refer to this document: Victus by HP Laptop 16-d1004nw
I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

[Hyyyyi]

I reinstalled Windows and all possible updates and drivers. I have already removed the old ones and installed new ones. The laptop is always in one clean place with a stand for better ventilation. The laptop does not heat up more than 60 degrees and the fans are clean. I've done everything possible and nothing helps. FPS in games is not constantly reduced, but drops every 3-4 minutes. I think this is a factory defect

[A_Gayathri]

Hi @Hyyyyi,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!