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‎10-23-2022 04:46 AM

HP Recommended
Product: OMEN by HP 15-dc1015nf
Operating System: Microsoft Windows 11

Bonjour,
Les personnes qui ne comprennent pas le français, merci de lancer un traducteur inclue dans Microsoft Edge ou Google Chrome...

 

Pour commencer, je me demande pourquoi les fabriquant d'ordinateur HP (Victus, OMEN, Pavillon, etc...), Dell, Intel, Microsoft...ne proposent toujours les mises à jour pilotes plus récentes ? Je constate des écrans bleus (BDOS) au démarrage de l'ordinateur !

En vérifiant le site DriversCloud, je constate qu'il y a des mises à jour du BIOS, Graphique, WiFi, Bluetooth, etc...

 

Je ne comprends pas pourquoi personne fait des efforts pour des mises à jour sur Windows Update avec des pilotes récentes !

-> https://support.hp.com/fr-fr/drivers/selfservice/victus-by-hp-16.1-inch-gaming-laptop-pc-16-d0000/21...

-> https://support.hp.com/fr-fr/drivers/selfservice/omen-by-hp-15-dc1000-laptop-pc-series/26122182/mode...

 

 

Category:
3 REPLIES 3

‎10-23-2022 03:18 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
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‎10-24-2022 07:11 AM

HP Recommended

Why HP/OMEN/VICTUS don't ask Intel and Realtek to deploy the latest updates with HP SUPPORT ASSISTANCE and Windows Update... in order to be as often as possible up to date and avoid blue screens (BDOS) and other errors in Windows 10 and Windows 11 ?

 

Security, product reliability, stability must all be there for computers that were very expensive

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‎11-09-2022 08:36 AM

HP Recommended

Hi @GrégoryLinePlay,

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

 

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" button.

 

Have a great day!

Elohi_NR
I am an HP Employee
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