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HP Recommended
Microsoft Windows 11

Hey, my brother just bought HP Victus AMD Ryzen 5 5600H Laptop from amazon, and when I am playing Destiny 2, it freezes after a few minutes and then crashes. I tired everything mentioned on the internet but still facing. Should I apply for replacement of this laptop or what should I do?

3 REPLIES 3
HP Recommended

Waiting for reply, better to get answer from someone who is playing Destiny 2 on HP laptop.

HP Recommended

No one is facing this problem? I found some solutions on this page https://blog.omggamer.com/how-to-fix-destiny-2-crashing/ but the thing is it's not for my laptop. I tried all of the steps mentioned on the page, and it worked for some time and then again I am facing the issue. Should I take it to the service center? 

HP Recommended

I applied for the home visit and a technician will come and see about the problem. Will update more. Community here is not responsive. But creating this thread if someone faces the same they can also apply this.

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