• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T55AV)
Microsoft Windows 11

My computer is an 892Q5EA. It is a Victus 16 16-s0057nt with a 3050 6GB GPU and a 7650HS CPU. In recent months, when my computer starts heating up, the fans start running at maximum speed. Even if I try to adjust the speed from the Omen Gaming Hub, they keep running at full speed. There are two options to stop this. The first option is to unplug and replug the charger. The second option is to switch the performance mode to performance and then back to balanced mode from Omen Gaming Hub. It used to adjust the speed according to the temperature. Now, it reaches full speed when it starts and doesn't stop until I do the steps, even if the CPU and GPU temperatures lower to 36 degrees.

5 REPLIES 5
HP Recommended

Hi @Ahmetttr 

 

check if you have updated the BIOS, then also both graphics drivers.

 

Victus Gaming Laptop 16-s0057nt (892Q5EA) Software and Driver Details (hp.com)

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Thank you for your answer.

Steps I tried before writing here:

Reinstalling Windows.
Tried different Graphic driver versions(included last versions).

Using latest BIOS.

There is no Update on Windows Update or HP Support Assistant.

HP Recommended

try a power reset

 

HP PCs - How to power reset your computer | HP® Support

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

I tried now and it didn't work.

HP Recommended

Verify in the BIOS, that the Fan Always operation is not activated.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.