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‎07-21-2024 09:49 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T55AV)
Operating System: Microsoft Windows 11

My computer is an 892Q5EA. It is a Victus 16 16-s0057nt with a 3050 6GB GPU and a 7650HS CPU. In recent months, when my computer starts heating up, the fans start running at maximum speed. Even if I try to adjust the speed from the Omen Gaming Hub, they keep running at full speed. There are two options to stop this. The first option is to unplug and replug the charger. The second option is to switch the performance mode to performance and then back to balanced mode from Omen Gaming Hub. It used to adjust the speed according to the temperature. Now, it reaches full speed when it starts and doesn't stop until I do the steps, even if the CPU and GPU temperatures lower to 36 degrees.

5 REPLIES 5

‎07-21-2024 10:34 AM

HP Recommended

Hi @Ahmetttr 

 

check if you have updated the BIOS, then also both graphics drivers.

 

Victus Gaming Laptop 16-s0057nt (892Q5EA) Software and Driver Details (hp.com)

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‎07-21-2024 10:54 AM

HP Recommended

Thank you for your answer.

Steps I tried before writing here:

Reinstalling Windows.
Tried different Graphic driver versions(included last versions).

Using latest BIOS.

There is no Update on Windows Update or HP Support Assistant.

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‎07-21-2024 10:57 AM

HP Recommended

try a power reset

 

HP PCs - How to power reset your computer | HP® Support

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‎07-22-2024 02:07 PM

HP Recommended

I tried now and it didn't work.

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‎07-22-2024 02:12 PM

HP Recommended

Verify in the BIOS, that the Fan Always operation is not activated.

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